WARNING: Rude Staff Awful Smell Insulting Quality — DO NOT VISIT 🚨🤮

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I felt absolutely compelled to write this review as a warning to anyone considering visiting this boutique. My experience was incredibly disappointing, and frankly, quite offensive. I spent far too long in the store waiting to be helped, only to realize that the staff's demeanor mirrored the poor quality of the items I eventually purchased. As I noted in my initial feedback, everything about my visit was poor: "Mean workers, forgot about us and made us wait a long time, smelled really bad in the store and the quality was so bad for its price." Everything about the visit and the subsequent purchase felt cheap and poorly managed. I had to contact customer service immediately to discuss the horrible quality and the disrespectful wait time we endured.
Customer: I need to talk about my recent in-store visit and the clothes I bought. The entire experience was awful—you had mean workers, we were forgotten about and made to wait a long time, and honestly, the place smelled really bad.
CS Rep: I am so sorry to hear about that awful visit. In case you have virtually any concerns about where by along with tips on how to make use of visit this link, it is possible to contact us at the web site. That is completely unacceptable, and I sincerely apologize for the lack of attentiveness and the poor environment you described. Can you tell me which items you purchased that you felt had bad quality for the price?
Customer: I bought a dress and a top. The fabric feels like it will fall apart after one wash, and considering the long wait and the disrespectful service, the price I paid is frankly insulting. I need a full refund for both items and some acknowledgement of the time you wasted.
CS Rep: I completely understand your frustration regarding the quality and the service disparity. We are reviewing this incident with our staff immediately. For the clothing, please ship them back using the prepaid label I will email you now, and we will process a full refund for the merchandise and shipping, along with a 20% future discount code for your trouble.
Customer: A future discount isn't very appealing given my experience, but a full refund is necessary. I expect that refund to hit my account within five business days.
CS Rep: Absolutely. I will personally monitor this return and ensure your full refund is processed within that five-day window. Again, we deeply regret that we failed to meet your expectations.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.